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Overland Storage - OverlandCare Silver
Extended service agreement - parts and labor (for expansion module, 0 drives) - 1 year - on-site - response time: NBD
Overland Storage
EW-XLSLV1EXX
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | OverlandCare Silver - extended service agreement - 1 year - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Covered Configurations | Expansion module, 0 drives |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Covered Configurations | Expansion module, 0 drives |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: next business day - Field Replaceable Units ¦ Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 business days - Customer Replaceable Units ¦ Technical support - phone consulting - 1 year - availability: 9 hours a day / Monday-Friday ¦ Product info support - web support - 1 year ¦ Product info support - e-mail consulting - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Technical support - remote diagnosis - 1 year - availability: business hours |