Milestone Systems - Milestone Care Premium

Technical support - for XProtect Expert - 1 device channel - ESD - phone consulting - 3 years - 24x7 - response time: 1 h

Milestone Systems
MCPR-Y3XPETDL
N/A
N/A
New

Price: $51.06

Total Available: 1

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description Milestone Care Premium - technical support - for XProtect Expert - 3 years
Service & Support Technical support
Service Included Phone consulting
Full Contract Period 3 years
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Software Title XProtect Expert
License Qty 1 device channel
Licensing Details ESD
General
Type Technical support
Service Included Phone consulting
Full Contract Period 3 years
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Software
Software Title XProtect Expert
Installation Type Locally installed
License Qty 1 device channel
Licensing Details ESD
Details
Service & Support Phone consulting - 3 years - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 3 years - response time: 4 hours availability: 24 hours a day / Monday-Sunday - severity sever ¦ Phone consulting - 3 years - response time: 8 hours availability: 24 hours a day / Monday-Sunday - severity moderate ¦ Phone consulting - 3 years - response time: 12 hours availability: 24 hours a day / Monday-Sunday - severity minor ¦ E-mail consulting - 3 years - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity critical ¦ E-mail consulting - 3 years - response time: 4 hours availability: 24 hours a day / Monday-Sunday - severity sever ¦ E-mail consulting - 3 years - response time: 8 hours availability: 24 hours a day / Monday-Sunday - severity moderate ¦ E-mail consulting - 3 years - response time: 12 hours availability: 24 hours a day / Monday-Sunday - severity minor ¦ Web support - 3 years ¦ Web-based training - 3 years ¦ New releases update - 3 years ¦ Web knowledge base access - 3 years

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