Cisco Systems - StorMagic SvSAN Advanced Platinum Support
Technical support - 12 TB capacity - emergency phone consulting - 1 year - 24x7 - response time: 1 h
Cisco Systems
UCS-STORM-12TA-1Y
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | StorMagic SvSAN Advanced Platinum Support - technical support - 1 year |
| Service & Support | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| License Qty | 12 TB capacity |
| General | |
| Type | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| License Qty | 12 TB capacity |
| Details | |
| Service & Support | Emergency phone consulting - 1 year - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 1 year - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity medium ¦ Phone consulting - 1 year - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity low ¦ Emergency e-mail consulting - 1 year - response time: 1 hour availability: 12 hours a day / Monday-Friday - severity critical ¦ E-mail consulting - 1 year - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity medium ¦ E-mail consulting - 1 year - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity low ¦ Web support - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year |