Cisco Systems - StorMagic SvSAN Platinum Support
Technical support - 1 node (unlimited TB capacity) - consulting - 5 years - 24x7 - response time: 1 h
Cisco Systems
UCS-STORM-UTB-5YR
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | StorMagic SvSAN Platinum Support - technical support - 5 years |
| Service & Support | Technical support |
| Service Included | Consulting |
| Full Contract Period | 5 years |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| License Qty | 1 node (unlimited TB capacity) |
| General | |
| Type | Technical support |
| Service Included | Consulting |
| Full Contract Period | 5 years |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| License Qty | 1 node (unlimited TB capacity) |
| Details | |
| Service & Support | Technical support - 5 years - response time: 1 hour availability: 24 hours a day / Monday-Sunday - for critical problems ¦ E-mail consulting - 5 years - response time: 1 hour availability: 24 hours a day / Monday-Sunday - for critical problems ¦ Technical support - 5 years - response time: 8 business hours (5:00 AM - 5:00 PM) / Monday-Friday - for low priority problems ¦ E-mail consulting - 5 years - response time: 8 business hours (5:00 AM - 5:00 PM) / Monday-Friday - for low priority problems ¦ Knowledge base access - 5 years ¦ Configuration - 5 years |