Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - extended service agreement (renewal) - 1 year - on-site
Type
Extended service agreement (renewal)
Service Included
Parts and labor
Location
On-site
Full Contract Period
1 year
Response Time
Next business day
Service Availability
24 hours a day / 7 days a week
Designed For
PX720 HP LTO-2; Scalar 1000, 10K, i2000
General
Service Included
Parts and labor
Location
On-site
Full Contract Period
1 year
Response Time
Next business day
Service Availability
24 hours a day / 7 days a week
Details
Service & Support
Extended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Technical support - remote monitoring - 1 year ¦ Technical support - remote diagnosis - 1 year
Compatibility Information
Designed For
Quantum PX720 HP LTO-2 ¦ Quantum Scalar 1000, 10K, i2000
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