Pivot3 Premium Appliance and Software Support - extended service agreement (renewal) - 1 year - shipment
Type
Extended service agreement (renewal)
Service Included
Parts
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Covered Configurations
72TB storage array
General
Service Included
Parts
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Covered Configurations
72TB storage array
Details
Service & Support
Extended service agreement - parts - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year
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