Nirmala Msg
Hello : I'm Support Message
- Full Catalog
- Tripwire
- Software
- Software Service & Support
-
Tripwire Enterprise Support
- Back to Results
Main Specifications
|
---|
Product Description
|
Tripwire Enterprise Support - technical support - for Tripwire Log Center for Desktops - 1 year
|
Service & Support
|
Technical support
|
Service Included
|
Phone consulting
|
Full Contract Period
|
1 year
|
Response Time
|
1 hour
|
Service Availability
|
24 hours a day / 7 days a week
|
Software Title
|
Tripwire Log Center for Desktops
|
License Qty
|
1 node
|
License Pricing
|
Volume / 1-5 licenses
|
Licensing Details
|
Includes Advanced Log Collector Agent
|
General
|
---|
Type
|
Technical support
|
Service Included
|
Phone consulting
|
Full Contract Period
|
1 year
|
Response Time
|
1 hour
|
Service Availability
|
24 hours a day / 7 days a week
|
Software
|
---|
Software Title
|
Tripwire Log Center for Desktops
|
Installation Type
|
Locally installed
|
License Qty
|
1 node
|
License Pricing
|
Volume / 1-5 licenses
|
Licensing Details
|
Includes Advanced Log Collector Agent
|
Details
|
---|
Service & Support
|
Phone consulting - 1 year - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 1 business hour availability: business hours / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 4 business hours availability: business hours / Monday-Friday - severity level 3 ¦ E-mail consulting - 1 year - response time: 4 business hours availability: business hours / Monday-Friday - severity level 3/4 ¦ Web support - 1 year - response time: 4 business hours availability: business hours / Monday-Friday - severity level 3/4 ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year
|