Pivot3 Standard Support - extended service agreement - 5 years - shipment
Type
Extended service agreement
Service Included
Parts
Location
Shipment
Full Contract Period
5 years
Response Time
Next business day
Covered Configurations
96TB storage array
General
Service Included
Parts
Location
Shipment
Full Contract Period
5 years
Response Time
Next business day
Covered Configurations
96TB storage array
Details
Service & Support
Extended service agreement - parts - 5 years - shipment - response time: NBD ¦ Technical support - phone consulting - 5 years - availability: 8 hours a day / Monday-Friday ¦ Technical support - e-mail consulting - 5 years - availability: 8 hours a day / Monday-Friday ¦ New releases update - 5 years
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