Technical support - advance parts replacement - 3 years - shipment - response time: NBD - for Unitrends Recovery-824S
| Main Specifications | |
|---|---|
| Product Description | Unitrends Platinum Support - technical support - 3 years - shipment |
| Type | Technical support |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Designed For | Unitrends Recovery-824, Recovery-824S; Backup Appliances Recovery-824S |
| General | |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Details | |
| Service & Support | Technical support - advance parts replacement - 3 years - shipment - response time: next business day ¦ Technical support - replacement - 3 years - shipment - response time: 3-5 business days ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 3 years ¦ Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday |
| Compatibility Information | |
| Designed For | Unitrends Recovery-824, Recovery-824S ¦ Unitrends Backup Appliances Recovery-824S |