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Full Catalog Veeam Software Software Software Service & Support
Veeam Premium Support
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Main Specifications
Product Description
Veeam Premium Support - technical support - for Veeam Backup Management Suite Enterprise for VMWare - 2 years
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
2 years
Service Availability
24 hours a day / 7 days a week
Software Title
Veeam Backup Management Suite Enterprise for VMWare
License Qty
10 VMs
License Pricing
Prepaid
Licensing Details
Cloud providers only
General
Type
Technical support
Service Included
Phone consulting
Full Contract Period
2 years
Service Availability
24 hours a day / 7 days a week
Software
Software Title
Veeam Backup Management Suite Enterprise for VMWare
License Qty
10 VMs
License Pricing
Prepaid
Licensing Details
Cloud providers only
Details
Service & Support
Phone consulting - 2 years - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 2 years - response time: 3 hours availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 2 years - response time: 6 hours availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 2 years - response time: 8 hours availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 2 years availability: 24 hours a day / Monday-Sunday ¦ Web support - 2 years availability: 24 hours a day / Monday-Sunday ¦ New releases update - 2 years
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