Samsung ProCare Elite Plus Advanced Exchange - accidental damage coverage - 1 year
Type
Accidental damage coverage
Service Included
Replacement
Full Contract Period
1 year
Response Time
90 sec
Repair Time
Next business day
Service Availability
24 hours a day / 7 days a week
Pricing Type
200+ units
General
Service Included
Replacement
Full Contract Period
1 year
Response Time
90 sec
Repair Time
Next business day
Service Availability
24 hours a day / 7 days a week
Miscellaneous
Pricing Type
200+ units
Details
Service & Support
1 year x accidental damage coverage - replacement - 6 named contacts - response time: 90 sec - repair time: next business day ¦ 1 year x technical support - phone consulting - 6 named contacts - response time: 90 sec ¦ 1 year x technical support - e-mail consulting - response time: 2 hours ¦ 1 year x new releases update ¦ 1 year x technical support - diagnosis ¦ 1 year x technical support - report
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