Overland Storage - OverlandCare Silver
Extended service agreement - parts and labor (for base module + up to 3 drives) - 1 year - on-site - response time: NBD - valid when purchased 91+ days after library purchase or if initial library warranty has expired - for NEOxl 40
Overland Storage
EW-XL40SLV1EX
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | OverlandCare Silver - extended service agreement - 1 year - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Pricing Type | Valid when purchased 91+ days after library purchase or if initial library warranty has expired |
| Covered Configurations | Base module + up to 3 drives |
| Designed For | NEOxl 40 |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Pricing Type | Valid when purchased 91+ days after library purchase or if initial library warranty has expired |
| Covered Configurations | Base module + up to 3 drives |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: NBD - Field Replaceable Units ¦ Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - Customer Replaceable Units ¦ Technical support - phone consulting - 1 year - availability: 9 hours a day / Monday-Friday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Technical support - remote diagnosis - 1 year |
| Compatibility Information | |
| Designed For | Overland Storage NEOxl 40 |