Ruckus Wireless - Ruckus End User WatchDog Premium Support

Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for SmartZone 300

Ruckus Wireless
S01-S300-1012
N/A
N/A
New

Price: $21,470.38

Total Available: 1

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description Ruckus End User WatchDog Premium Support - extended service agreement - 1 year - shipment
Type Extended service agreement
Service Included Advance hardware replacement
Location Shipment
Return Shipment At manufacturer expense
Full Contract Period 1 year
Response Time Next business day
Designed For SmartZone 300
General
Service Included Advance hardware replacement
Location Shipment
Return Shipment At manufacturer expense
Full Contract Period 1 year
Response Time Next business day
Details
Service & Support Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity high ¦ Technical support - phone consulting - 1 year - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Technical support - phone consulting - 1 year - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity low ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year
Compatibility Information
Designed For Ruckus SmartZone 300

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