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Tripwire - Tripwire Standard Support
Technical support (renewal) - for Tripwire Enterprise for File Systems - Site License - academic, volume - Tier 5 - phone consulting - 1 year - 12x5 - response time: 4 h
Tripwire
200005-03
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Tripwire Standard Support - technical support (renewal) - for Tripwire Enterprise for File Systems - 1 year |
| Service & Support | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 12 hours a day / 5 days a week |
| Software Title | Tripwire Enterprise for File Systems |
| License Type | Site License |
| License Pricing | Academic, volume / Tier 5 |
| General | |
| Type | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 12 hours a day / 5 days a week |
| Software | |
| Software Title | Tripwire Enterprise for File Systems |
| License Type | Site License |
| License Pricing | Academic, volume / Tier 5 |
| Details | |
| Service & Support | Phone consulting - 1 year - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year - response time: 4 hours availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 24 business hours availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year - response time: 24 business hours availability: 12 hours a day / Monday-Friday - severity level 4 ¦ Web support - 1 year - response time: 24 business hours ¦ New releases update - 1 year ¦ E-mail consulting - 1 year ¦ Web knowledge base access - 1 year |