Tripwire - Tripwire Standard Support

Technical support (renewal) - for Tripwire Enterprise for File Systems - Site License - academic, volume - Tier 2 - phone consulting - 1 year - 12x5 - response time: 4 h

Tripwire
200002-03
N/A
N/A
New

Price: $0.00

Total Available: 0

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description Tripwire Standard Support - technical support (renewal) - for Tripwire Enterprise for File Systems - 1 year
Service & Support Technical support (renewal)
Service Included Phone consulting
Full Contract Period 1 year
Response Time 4 hours
Service Availability 12 hours a day / 5 days a week
Software Title Tripwire Enterprise for File Systems
License Type Site License
License Pricing Academic, volume / Tier 2
General
Type Technical support (renewal)
Service Included Phone consulting
Full Contract Period 1 year
Response Time 4 hours
Service Availability 12 hours a day / 5 days a week
Software
Software Title Tripwire Enterprise for File Systems
License Type Site License
License Pricing Academic, volume / Tier 2
Details
Service & Support Phone consulting - 1 year - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year - response time: 4 hours availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 24 business hours availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year - response time: 24 business hours availability: 12 hours a day / Monday-Friday - severity level 4 ¦ Web support - 1 year - response time: 24 business hours ¦ New releases update - 1 year ¦ E-mail consulting - 1 year ¦ Web knowledge base access - 1 year

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