EMC - EMC Enhanced Support Option

Technical support - for Data Domain Boost - for Data Domain DD640 - phone consulting - 1 year - 24x7 - response time: 1 h

EMC
3681471 - 38007507
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New

Price: $0.00

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Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description EMC Enhanced Support Option - technical support - for Data Domain Boost - 1 year
Service & Support Technical support
Service Included Phone consulting
Full Contract Period 1 year
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Software Title Data Domain Boost
Licensing Details For Data Domain DD640
General
Type Technical support
Service Included Phone consulting
Full Contract Period 1 year
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Software
Software Title Data Domain Boost
Installation Type Locally installed
Licensing Details For Data Domain DD640
Details
Service & Support Phone consulting - 1 year - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 3 hours availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 year - response time: 4 business hours - severity level 3 ¦ Phone consulting - 1 year - response time: 10 business hours - severity level 4 ¦ New releases update - 1 year ¦ Web knowledge base access - 1 year availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year availability: 24 hours a day / Monday-Sunday

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