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DataCore Software - DataCore Annual Support Program

Technical support - for SANsymphony-V Fibre Channel Protocol - phone consulting - 1 year - 24x7 - response time: 1 h

DataCore Software
FCP-EWR-GLD-FSV
N/A
N/A
New

Price: $652.17

Total Available: 1

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description DataCore Annual Support Program - technical support - for SANsymphony-V Fibre Channel Protocol - 1 year
Service & Support Technical support
Service Included Phone consulting
Full Contract Period 1 year
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Software Title SANsymphony-V Fibre Channel Protocol
General
Type Technical support
Service Included Phone consulting
Full Contract Period 1 year
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Software
Software Title SANsymphony-V Fibre Channel Protocol
Details
Service & Support Phone consulting - 1 year - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 4 hours availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 year - response time: next business day availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year ¦ E-mail consulting - 1 year availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year availability: 24 hours a day / Monday-Sunday

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