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Infoblox - Infoblox bloxCare Service Premium Maintenance
Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for Advanced Appliance PT-1400
Infoblox
PT-MAIN-SUBS1-1400-DC-ADP-01
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New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Infoblox bloxCare Service Premium Maintenance - extended service agreement - 1 year - shipment |
| Type | Extended service agreement |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Designed For | Advanced Appliance PT-1400 |
| General | |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Details | |
| Service & Support | Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Friday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year |
| Compatibility Information | |
| Designed For | Infoblox Advanced Appliance PT-1400 |