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EMC - Dell EMC Premium
Extended service agreement (renewal) - parts and labor - on-site - 24x7 - response time: 4 h - Upgrade
EMC
30489289H
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
---|---|
Product Description | Dell EMC Premium extended service agreement (renewal) - on-site |
Type | Extended service agreement (renewal) |
Service Included | Parts and labor |
Location | On-site |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |
Pricing Type | Upgrade |
General | |
Service Included | Parts and labor |
Location | On-site |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |
Pricing Type | Upgrade |
Details | |
Service & Support | Extended service agreement - parts and labor - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Extended service agreement - parts and labor - on-site - response time: 12 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Extended service agreement - parts and labor - on-site - response time: NBD - severity level 3/4 ¦ Technical support - phone consulting - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote monitoring - availability: 24 hours a day / Monday-Sunday ¦ New releases update ¦ Technical support - web support - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - availability: 24 hours a day / Monday-Sunday |