Quantum - Quantum StorageCare Gold Support Plan, zone 2

Extended service agreement - parts and labor (for with Dedicated SSD for Metadata, 2.4TB Raw) - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BXCBB-CWSB-001C, BXCBB-CWSC-001C

Quantum
SXCBB-SWSB-CG12
N/A
N/A
New

Price: $16,724.24

Total Available: 0

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description Quantum StorageCare Gold Support Plan, zone 2 - extended service agreement - 1 year - on-site
Type Extended service agreement
Service Included Parts and labor
Location On-site
Full Contract Period 1 year
Response Time 4 hours (target time)
Service Availability 24 hours a day / 7 days a week
Covered Configurations With Dedicated SSD for Metadata, 2.4TB Raw
Designed For P/N: BXCBB-CWSB-001C, BXCBB-CWSC-001C
General
Service Included Parts and labor
Location On-site
Full Contract Period 1 year
Response Time 4 hours (target time)
Service Availability 24 hours a day / 7 days a week
Covered Configurations With Dedicated SSD for Metadata, 2.4TB Raw
Details
Service & Support Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Technical support - remote monitoring - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - loaner - 1 year ¦ Technical support - online training - 1 year ¦ Installation - 1 year - on-site - availability: 24 hours a day / Monday-Friday - Customer Replaceable Units ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday - for critical problems ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 8 h - availability: 24 hours a day / Monday-Sunday - for major problems ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 12 h - availability: 24 hours a day / Monday-Sunday - for minor problems ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - for critical problems ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity common
Compatibility Information
Designed For P/N: BXCBB-CWSB-001C, BXCBB-CWSC-001C

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