Veeam Software - Veeam Premium Support

Technical support - for Veeam Backup Management Suite Enterprise for VMWare - 10 VMs - prepaid - Cloud providers only - phone consulting - 2 years - 24x7

Veeam Software
H-MGTSEVV-AP2PP-00
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Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description Veeam Premium Support - technical support - for Veeam Backup Management Suite Enterprise for VMWare - 2 years
Service & Support Technical support
Service Included Phone consulting
Full Contract Period 2 years
Service Availability 24 hours a day / 7 days a week
Software Title Veeam Backup Management Suite Enterprise for VMWare
License Qty 10 VMs
License Pricing Prepaid
Licensing Details Cloud providers only
General
Type Technical support
Service Included Phone consulting
Full Contract Period 2 years
Service Availability 24 hours a day / 7 days a week
Software
Software Title Veeam Backup Management Suite Enterprise for VMWare
License Qty 10 VMs
License Pricing Prepaid
Licensing Details Cloud providers only
Details
Service & Support Phone consulting - 2 years - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 2 years - response time: 3 hours availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 2 years - response time: 6 hours availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 2 years - response time: 8 hours availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 2 years availability: 24 hours a day / Monday-Sunday ¦ Web support - 2 years availability: 24 hours a day / Monday-Sunday ¦ New releases update - 2 years

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