Veeam Software - Veeam Premium Support

Technical support - for Veeam Management Pack for VMware - prepaid - Tier B (7-12 cores) - Cloud providers only - phone consulting - 2 years - 24x7

Veeam Software
H-NMPCKVS-BP2PP-00
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Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description Veeam Premium Support - technical support - for Veeam Management Pack for VMware - 2 years
Service & Support Technical support
Service Included Phone consulting
Full Contract Period 2 years
Service Availability 24 hours a day / 7 days a week
Software Title Veeam Management Pack for VMware
License Pricing Prepaid
Hardware Pricing Tier B (7-12 cores)
Licensing Details Cloud providers only
General
Type Technical support
Service Included Phone consulting
Full Contract Period 2 years
Service Availability 24 hours a day / 7 days a week
Software
Software Title Veeam Management Pack for VMware
License Pricing Prepaid
Hardware Pricing Tier B (7-12 cores)
Licensing Details Cloud providers only
Details
Service & Support Phone consulting - 2 years - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 2 years - response time: 3 hours availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 2 years - response time: 6 hours availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 2 years - response time: 8 hours availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 2 years availability: 24 hours a day / Monday-Sunday ¦ Web support - 2 years availability: 24 hours a day / Monday-Sunday ¦ New releases update - 2 years

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