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Technical support - for Veeam Management Pack for VMware - prepaid - Tier B (7-12 cores) - Cloud providers only - phone consulting - 2 years - 24x7
Main Specifications | |
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Product Description | Veeam Premium Support - technical support - for Veeam Management Pack for VMware - 2 years |
Service & Support | Technical support |
Service Included | Phone consulting |
Full Contract Period | 2 years |
Service Availability | 24 hours a day / 7 days a week |
Software Title | Veeam Management Pack for VMware |
License Pricing | Prepaid |
Hardware Pricing | Tier B (7-12 cores) |
Licensing Details | Cloud providers only |
General | |
Type | Technical support |
Service Included | Phone consulting |
Full Contract Period | 2 years |
Service Availability | 24 hours a day / 7 days a week |
Software | |
Software Title | Veeam Management Pack for VMware |
License Pricing | Prepaid |
Hardware Pricing | Tier B (7-12 cores) |
Licensing Details | Cloud providers only |
Details | |
Service & Support | Phone consulting - 2 years - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 2 years - response time: 3 hours availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 2 years - response time: 6 hours availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 2 years - response time: 8 hours availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 2 years availability: 24 hours a day / Monday-Sunday ¦ Web support - 2 years availability: 24 hours a day / Monday-Sunday ¦ New releases update - 2 years |