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Technical support (renewal) - for Ruckus Virtual SmartZone Data Plane L3 Roaming - phone consulting - 1 year - 24x7 - response time: 30 min
Main Specifications | |
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Product Description | Ruckus Partner WatchDog Premium Support - technical support (renewal) - for Ruckus Virtual SmartZone Data Plane L3 Roaming - 1 year |
Service & Support | Technical support (renewal) |
Service Included | Phone consulting |
Full Contract Period | 1 year |
Response Time | 30 min |
Service Availability | 24 hours a day / 7 days a week |
Software Title | Ruckus Virtual SmartZone Data Plane L3 Roaming |
General | |
Type | Technical support (renewal) |
Service Included | Phone consulting |
Full Contract Period | 1 year |
Response Time | 30 min |
Service Availability | 24 hours a day / 7 days a week |
Software | |
Software Title | Ruckus Virtual SmartZone Data Plane L3 Roaming |
Installation Type | Locally installed |
Details | |
Service & Support | Phone consulting - 1 year - response time: 30 min availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 1 year - response time: 2 hours availability: 24 hours a day / Monday-Sunday - severity high ¦ E-mail consulting - 1 year availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year |