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Technical support (renewal) - for Ruckus Virtual SmartZone Data Plane - Right-To-Use license - 1 Gbps throughput - phone consulting - 5 years - 24x7 - response time: 30 min
Main Specifications | |
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Product Description | Ruckus Partner WatchDog Premium Support - technical support (renewal) - for Ruckus Virtual SmartZone Data Plane - 5 years |
Service & Support | Technical support (renewal) |
Service Included | Phone consulting |
Full Contract Period | 5 years |
Response Time | 30 min |
Service Availability | 24 hours a day / 7 days a week |
Software Title | Ruckus Virtual SmartZone Data Plane |
License Type | Right-To-Use license |
License Qty | 1 Gbps throughput |
General | |
Type | Technical support (renewal) |
Service Included | Phone consulting |
Full Contract Period | 5 years |
Response Time | 30 min |
Service Availability | 24 hours a day / 7 days a week |
Software | |
Software Title | Ruckus Virtual SmartZone Data Plane |
Installation Type | Locally installed |
License Type | Right-To-Use license |
License Qty | 1 Gbps throughput |
Details | |
Service & Support | Phone consulting - 5 years - response time: 30 min availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 5 years - response time: 2 hours availability: 24 hours a day / Monday-Sunday - severity high ¦ E-mail consulting - 5 years availability: 24 hours a day / Monday-Sunday ¦ Web support - 5 years availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 5 years ¦ New releases update - 5 years |