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Technical support (renewal) - for Flexera InstallAnywhere Standalone Build Premier - phone consulting - 1 year - business hours
Main Specifications | |
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Product Description | Maintenance Plan Gold - technical support (renewal) - for Flexera InstallAnywhere Standalone Build Premier - 1 year |
Service & Support | Technical support (renewal) |
Service Included | Phone consulting |
Full Contract Period | 1 year |
Service Availability | Business hours |
Software Title | Flexera InstallAnywhere Standalone Build Premier |
General | |
Type | Technical support (renewal) |
Service Included | Phone consulting |
Full Contract Period | 1 year |
Service Availability | Business hours |
Software | |
Software Title | Flexera InstallAnywhere Standalone Build Premier |
Installation Type | Locally installed |
Details | |
Service & Support | New releases update - 1 year ¦ Web knowledge base access - 1 year availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year availability: 24 hours a day / Monday-Sunday ¦ Phone consulting - 1 year - response time: 4 business hours / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year - response time: 4 business hours / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 8 business hours / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year - response time: 16 business hours / Monday-Friday - severity level 4 |