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STORMAGIC - StorMagic Platinum support
Technical support (renewal) - for StorMagic SvSAN Advanced Edition - unlimited TB capacity - emergency phone consulting - 3 years - 24x7 - response time: 1 h
STORMAGIC
SM-MAINT-UTB-ADV-PLAT3R
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | StorMagic Platinum support - technical support (renewal) - for StorMagic SvSAN Advanced Edition - 3 years |
| Service & Support | Technical support (renewal) |
| Service Included | Emergency phone consulting |
| Full Contract Period | 3 years |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | StorMagic SvSAN Advanced Edition |
| License Qty | Unlimited TB capacity |
| General | |
| Type | Technical support (renewal) |
| Service Included | Emergency phone consulting |
| Full Contract Period | 3 years |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | StorMagic SvSAN Advanced Edition |
| Installation Type | Locally installed |
| License Qty | Unlimited TB capacity |
| Details | |
| Service & Support | Emergency phone consulting - 3 years - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 3 years - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity medium ¦ Phone consulting - 3 years - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity low ¦ Web support - 3 years ¦ E-mail consulting - 3 years ¦ Web knowledge base access - 3 years ¦ New releases update - 3 years |