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Overland Storage - OverlandCare Silver
Extended service agreement (uplift) - parts and labor - 3 years - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for NEO Agility 160
Overland Storage
EW-SLVAG1603U
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | OverlandCare Silver - extended service agreement (uplift) - 3 years - on-site |
| Type | Extended service agreement (uplift) |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Pricing Type | Must be purchased within 90 days of the product purchase |
| Designed For | NEO Agility 160 |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Pricing Type | Must be purchased within 90 days of the product purchase |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 3 years - on-site - response time: next business day - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - Field Replaceable Units ¦ Extended service agreement - advance parts replacement - 3 years - shipment - response time: 2 business days - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - Customer Replaceable Units ¦ Technical support - phone consulting - 3 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 3 years ¦ Product info support - e-mail consulting - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Technical support - remote diagnosis - 3 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday |
| Compatibility Information | |
| Designed For | NEO Agility 160 |