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DataCore Software - DataCore Annual Support Program

Technical support - for SANsymphony-V Automated Storage Tiering - phone consulting - 1 month - 24x7 - response time: 1 h

DataCore Software
AST-EWR-PGD-FSV
N/A
N/A
New

Price: $55.74

Total Available: 1

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description DataCore Annual Support Program - technical support - for SANsymphony-V Automated Storage Tiering - 1 month
Service & Support Technical support
Service Included Phone consulting
Full Contract Period 1 month
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Software Title SANsymphony-V Automated Storage Tiering
General
Type Technical support
Service Included Phone consulting
Full Contract Period 1 month
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Software
Software Title SANsymphony-V Automated Storage Tiering
Details
Service & Support Phone consulting - 1 month - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 month - response time: 4 hours availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 month - response time: next business day availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Web knowledge base access - 1 month availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 month ¦ E-mail consulting - 1 month availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 month availability: 24 hours a day / Monday-Sunday

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