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Technical support - for SCO current release - consulting - 5 incidents - response time: 4 h
Main Specifications | |
---|---|
Product Description | Premier - technical support - for SCO current release - 5 incidents |
Service & Support | Technical support |
Service Included | Consulting |
Full Contract Period | 5 incidents |
Response Time | 4 hours |
Software Title | SCO current release |
General | |
Type | Technical support |
Service Included | Consulting |
Full Contract Period | 5 incidents |
Response Time | 4 hours |
Software | |
Software Title | SCO current release |
Details | |
Service & Support | Phone consulting - 1 year - response time: 4 hours - 5 incidents / 3 contacts ¦ E-mail consulting - 1 year - response time: 4 hours - 5 incidents / 3 contacts ¦ New releases update - 1 year ¦ Web knowledge base access - 1 year ¦ Fax-on-demand - 1 year - response time: 4 hours - 5 incidents / 3 contacts |