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Rocket Division Software - StarWind Standard support Plan
Technical support - for StarWind Virtual SAN Enterprise - 2 nodes, unlimited TB capacity - ESD - phone consulting - 1 year - 9x5
Rocket Division Software
SVSEE-SM
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Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | StarWind Standard support Plan - technical support - for StarWind Virtual SAN Enterprise - 1 year |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Service Availability | 9 hours a day / 5 days a week |
| Software Title | StarWind Virtual SAN Enterprise |
| License Qty | 2 nodes, unlimited TB capacity |
| Licensing Details | ESD |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Service Availability | 9 hours a day / 5 days a week |
| Software | |
| Software Title | StarWind Virtual SAN Enterprise |
| Installation Type | Locally installed |
| License Qty | 2 nodes, unlimited TB capacity |
| Licensing Details | ESD |
| Details | |
| Service & Support | Phone consulting - 1 year - response time: 4 business hours availability: 9 hours a day (9:00 AM - 6:00 PM) / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year - response time: 8 business hours availability: 9 hours a day (9:00 AM - 6:00 PM) / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 12 business hours availability: 9 hours a day (9:00 AM - 6:00 PM) / Monday-Friday - severity level 3 ¦ E-mail consulting - 1 year - response time: 4 business hours availability: 9 hours a day (9:00 AM - 6:00 PM) / Monday-Friday - severity level 1 ¦ E-mail consulting - 1 year - response time: 8 business hours availability: 9 hours a day (9:00 AM - 6:00 PM) / Monday-Friday - severity level 2 ¦ E-mail consulting - 1 year - response time: 12 business hours availability: 9 hours a day (9:00 AM - 6:00 PM) / Monday-Friday - severity level 3 ¦ Installation & configuration - 1 year ¦ Web knowledge base access - 1 year |