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Veeam Software - Veeam Premium Support
Technical support - for Veeam Management Pack for VMware - prepaid - Tier B (7-12 cores) - Cloud providers only - phone consulting - 2 years - 24x7
Veeam Software
H-NMPCKVS-BP2PP-00
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Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Veeam Premium Support - technical support - for Veeam Management Pack for VMware - 2 years |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Veeam Management Pack for VMware |
| License Pricing | Prepaid |
| Hardware Pricing | Tier B (7-12 cores) |
| Licensing Details | Cloud providers only |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Veeam Management Pack for VMware |
| License Pricing | Prepaid |
| Hardware Pricing | Tier B (7-12 cores) |
| Licensing Details | Cloud providers only |
| Details | |
| Service & Support | Phone consulting - 2 years - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 2 years - response time: 3 hours availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 2 years - response time: 6 hours availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 2 years - response time: 8 hours availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 2 years availability: 24 hours a day / Monday-Sunday ¦ Web support - 2 years availability: 24 hours a day / Monday-Sunday ¦ New releases update - 2 years |