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Palo Alto Networks - Palo Premium Support Program
Technical support - for Panorama - 25 devices - phone consulting - 1 year - 24x7
Palo Alto Networks
PAN-SVC-PREM-PRA-25
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Palo Alto Networks Premium Support Program - technical support - for Panorama - 1 year |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Panorama |
| License Qty | 25 devices |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Panorama |
| License Qty | 25 devices |
| Details | |
| Service & Support | Phone consulting - 1 year - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 2 hours availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 year - response time: 4 hours availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 year - response time: 8 hours availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year |