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Ruckus Wireless - Ruckus End User WatchDog Premium Support
Extended service agreement (renewal) - advance parts replacement - 5 years - shipment - response time: NBD - for ZoneFlex R720
Ruckus Wireless
826-R720-5000
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
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Product Description | Ruckus End User WatchDog Premium Support - extended service agreement (renewal) - 5 years - shipment |
Type | Extended service agreement (renewal) |
Service Included | Advance parts replacement |
Location | Shipment |
Full Contract Period | 5 years |
Response Time | Next business day |
Designed For | ZoneFlex R720 |
General | |
Service Included | Advance parts replacement |
Location | Shipment |
Full Contract Period | 5 years |
Response Time | Next business day |
Details | |
Service & Support | Extended service agreement - advance parts replacement - 5 years - shipment - response time: next business day ¦ Technical support - phone consulting - 5 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity high ¦ Technical support - phone consulting - 5 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Technical support - phone consulting - 5 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity low ¦ Product info support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years |
Compatibility Information | |
Designed For | Ruckus ZoneFlex R720 |