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WebTrends - Premium Care
Technical support - for WebTrends Analytics Standard Analysis (v. 9) - 100 users - phone consulting - 1 year - 24x7 - response time: 1 h
WebTrends
MNT-PREM-V9-2430-100
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Premium Care - technical support - for WebTrends Analytics Standard Analysis - 1 year |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | WebTrends Analytics Standard Analysis |
| Version | 9 |
| License Qty | 100 users |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | WebTrends Analytics Standard Analysis |
| Version | 9 |
| License Qty | 100 users |
| Details | |
| Service & Support | Phone consulting - 1 year - response time: 1 hour availability: 24 hours a day / Monday-Sunday - 10 named contacts ¦ Emergency consulting (pager access) - 1 year - response time: 30 min availability: after business hours/weekends/holidays - severity level 1 ¦ Emergency consulting (pager access) - 1 year - response time: 1 hour availability: after business hours/weekends/holidays - severity level 2 ¦ Web support - 1 year availability: business hours ¦ Remote monitoring - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year |