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EMC - Dell EMC Premium

Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 4 h

EMC
30180735BR - 761312
N/A
N/A
New

Price: $0.00

Total Available: 0

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description Dell EMC Premium extended service agreement - 1 year - on-site
Type Extended service agreement
Service Included Parts and labor
Location On-site
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
General
Service Included Parts and labor
Location On-site
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Details
Service & Support Extended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: next business day - severity level 3/4 ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote monitoring - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Product info support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday

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