Polycom - Polycom Partner Premier
Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
Polycom
4870-10546-156
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Poly - Polycom Partner Premier - extended service agreement - 1 year - shipment |
| Type | Extended service agreement |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| General | |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Details | |
| Service & Support | Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday - severity level 1 ¦ Product info support - phone consulting - 1 year - response time: 1 h - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday - severity level 3 ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year |