Unitrends Software - Unitrends Platinum
Extended service agreement - replacement - 3 years - shipment - response time: 3-5 business days - for Unitrends Recovery-944S
Unitrends Software
RS-944SPL-UNT36
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
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Product Description | Unitrends Platinum - extended service agreement - 3 years - shipment |
Type | Extended service agreement |
Service Included | Replacement |
Location | Shipment |
Full Contract Period | 3 years |
Response Time | 3-5 business days |
Designed For | Unitrends Recovery-944S |
General | |
Service Included | Replacement |
Location | Shipment |
Full Contract Period | 3 years |
Response Time | 3-5 business days |
Details | |
Service & Support | Extended service agreement - replacement - 3 years - shipment - response time: 3-5 business days ¦ Technical support - phone consulting - 3 years - response time: 1 business hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 3 years - response time: 3 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 3 years - response time: 6 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 3 years - response time: 10 business hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Product info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 3 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 3 years |
Compatibility Information | |
Designed For | Unitrends Recovery-944S |