STORMAGIC - StorMagic SupportSuite Platinum Level 24/7 Support
Technical support - for StorMagic SvSAN - 2 TB capacity - emergency phone consulting - 1 year - 24x7 - response time: 1 h
STORMAGIC
SM-SUP-2TB-PLAT
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | StorMagic SupportSuite Platinum Level 24/7 Support - technical support - for StorMagic SvSAN - 1 year |
| Service & Support | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | StorMagic SvSAN |
| License Qty | 2 TB capacity |
| General | |
| Type | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | StorMagic SvSAN |
| Installation Type | Locally installed |
| License Qty | 2 TB capacity |
| Details | |
| Service & Support | Emergency phone consulting - 1 year - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 1 year - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity medium ¦ Phone consulting - 1 year - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity low ¦ Web support - 1 year ¦ E-mail consulting ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year |