Extended service agreement (uplift) - parts and labor - 1 year - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for NEO Agility 24
OverlandCare Silver - extended service agreement (uplift) - 1 year - on-site
Type
Extended service agreement (uplift)
Service Included
Parts and labor
Location
On-site
Full Contract Period
1 year
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Pricing Type
Must be purchased within 90 days of the product purchase
Designed For
NEO Agility 24
General
Service Included
Parts and labor
Location
On-site
Full Contract Period
1 year
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Pricing Type
Must be purchased within 90 days of the product purchase
Details
Service & Support
Extended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - Field Replaceable Units ¦ Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 business days - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - Customer Replaceable Units ¦ Technical support - phone consulting - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 1 year ¦ Product info support - e-mail consulting - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Technical support - remote diagnosis - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Compatibility Information
Designed For
NEO Agility 24
Related Products
Below are the optional products related to the selected product.
