Digi Expert Support Services for Partners - extended service agreement - 1 year - shipment
Type
Extended service agreement
Service Included
Parts and labor
Location
Shipment
Full Contract Period
1 year
Response Time
4 business hours
Service Availability
12 hours a day / 5 days a week
General
Service Included
Parts and labor
Location
Shipment
Full Contract Period
1 year
Response Time
4 business hours
Service Availability
12 hours a day / 5 days a week
Details
Service & Support
Extended service agreement - parts and labor - 1 year - shipment - response time: 4 business hours - availability: 12 hours a day / Monday-Friday ¦ Technical support - phone consulting - 1 year - availability: 12 hours a day / Monday-Friday ¦ Technical support - web support - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Implementation - 1 year - 20 hours
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