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TINTRI - Tintri Support Plans Gold
Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - for VMstore T5040
TINTRI
SUP-T5040-GOLD-5YR
N/A
N/A
N/A
New
Price: $69,676.700
MSRP: $0.000
Discount off MSRP: N/A
Total Available: 1
Product Description
Additional Details
What's Included
Main Specifications | |
---|---|
Product Description | Tintri Support Plans Gold - extended service agreement - 5 years - on-site |
Type | Extended service agreement |
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 5 years |
Response Time | Next business day |
Designed For | VMstore T5040 |
General | |
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 5 years |
Response Time | Next business day |
Details | |
Service & Support | Extended service agreement - parts and labor - 5 years - on-site - response time: next business day ¦ Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 5 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 5 years - response time: 16 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 5 years - response time: 24 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Technical support - e-mail consulting - 5 years - response time: 2 hours - availability: 24 hours a day - severity level 1 ¦ Technical support - e-mail consulting - 5 years - response time: 4 hours - availability: 24 hours a day - severity level 2 ¦ Technical support - e-mail consulting - 5 years - response time: 16 hours - availability: 24 hours a day - severity level 3 ¦ Technical support - e-mail consulting - 5 years - response time: 24 hours - availability: 24 hours a day - severity level 4 ¦ Technical support - web support - 5 years - response time: 2 hours - availability: 24 hours a day - severity level 1 ¦ Technical support - web support - 5 years - response time: 4 hours - availability: 24 hours a day - severity level 2 ¦ Technical support - web support - 5 years - response time: 16 hours - availability: 24 hours a day - severity level 3 ¦ Technical support - web support - 5 years - response time: 24 hours - availability: 24 hours a day - severity level 4 ¦ New releases update - 5 years |
Compatibility Information | |
Designed For | Tintri VMstore T5040 |