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Overland Storage - OverlandCare Silver
Extended service agreement - parts and labor (for base unit) - 1 year - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for NEOxl 80
Overland Storage
EW-XLSLV1EX
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
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Product Description | OverlandCare Silver - extended service agreement - 1 year - on-site |
Type | Extended service agreement |
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 1 year |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Pricing Type | Must be purchased within 90 days of the product purchase |
Covered Configurations | Base unit |
Designed For | NEOxl 80 |
General | |
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 1 year |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Pricing Type | Must be purchased within 90 days of the product purchase |
Covered Configurations | Base unit |
Details | |
Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - Field Replaceable Units ¦ Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 business days - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - Customer Replaceable Units ¦ Technical support - phone consulting - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 1 year ¦ Product info support - e-mail consulting - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Technical support - remote diagnosis - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday |
Compatibility Information | |
Designed For | Overland Storage NEOxl 80 |