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AudioCodes - AudioCodes Customer Technical Support 24x7 Program
Extended service agreement - parts and labor - 1 year - carry-in - 24x7 - repair time: 30 days
AudioCodes
ACTS24X7-IPP_S6/YR
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Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | AudioCodes Customer Technical Support 24x7 Program - extended service agreement - 1 year - carry-in |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | Carry-in |
| Full Contract Period | 1 year |
| Repair Time | 30 days |
| Service Availability | 24 hours a day / 7 days a week |
| General | |
| Service Included | Parts and labor |
| Location | Carry-in |
| Full Contract Period | 1 year |
| Repair Time | 30 days |
| Service Availability | 24 hours a day / 7 days a week |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 1 year - carry-in - repair time: 30 days - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday - severity urgent ¦ Technical support - phone consulting - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - remote monitoring - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year |