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Lenovo - StorMagic Gold Add-on
Technical support - for StorMagic SvSAN Standard - unlimited TB capacity - web support - 4 years - 9x5 - response time: 4 h
Lenovo
7ZN7A04058
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
---|---|
Product Description | StorMagic Gold Add-on - technical support - for StorMagic SvSAN Standard - 4 years |
Service & Support | Technical support |
Service Included | Web support |
Full Contract Period | 4 years |
Response Time | 4 hours |
Service Availability | 9 hours a day / 5 days a week |
Software Title | StorMagic SvSAN Standard |
License Qty | Unlimited TB capacity |
General | |
Type | Technical support |
Service Included | Web support |
Full Contract Period | 4 years |
Response Time | 4 hours |
Service Availability | 9 hours a day / 5 days a week |
Software | |
Software Title | StorMagic SvSAN Standard |
Installation Type | Locally installed |
License Qty | Unlimited TB capacity |
Details | |
Service & Support | Web support - 4 years - response time: 4 hours availability: 9 hours a day / Monday-Friday - severity critical ¦ Web support - 4 years - response time: 8 hours availability: 9 hours a day / Monday-Friday - severity medium ¦ Web support - 4 years - response time: 12 hours availability: 9 hours a day / Monday-Friday - severity low ¦ E-mail consulting - 4 years - response time: 4 hours availability: 9 hours a day / Monday-Friday - severity critical ¦ E-mail consulting - 4 years - response time: 8 hours availability: 9 hours a day / Monday-Friday - severity medium ¦ E-mail consulting - 4 years - response time: 12 hours availability: 9 hours a day / Monday-Friday - severity low ¦ Web knowledge base access - 4 years ¦ New releases update - 4 years |