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Lenovo - StorMagic Gold Add-on
Technical support - for StorMagic SvSAN Standard - unlimited TB capacity - web support - 2 years - 9x5 - response time: 4 h
Lenovo
7ZN7A04057
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | StorMagic Gold Add-on - technical support - for StorMagic SvSAN Standard - 2 years |
| Service & Support | Technical support |
| Service Included | Web support |
| Full Contract Period | 2 years |
| Response Time | 4 hours |
| Service Availability | 9 hours a day / 5 days a week |
| Software Title | StorMagic SvSAN Standard |
| License Qty | Unlimited TB capacity |
| General | |
| Type | Technical support |
| Service Included | Web support |
| Full Contract Period | 2 years |
| Response Time | 4 hours |
| Service Availability | 9 hours a day / 5 days a week |
| Software | |
| Software Title | StorMagic SvSAN Standard |
| Installation Type | Locally installed |
| License Qty | Unlimited TB capacity |
| Details | |
| Service & Support | Web support - 2 years - response time: 4 hours availability: 9 hours a day / Monday-Friday - severity critical ¦ Web support - 2 years - response time: 8 hours availability: 9 hours a day / Monday-Friday - severity medium ¦ Web support - 2 years - response time: 12 hours availability: 9 hours a day / Monday-Friday - severity low ¦ E-mail consulting - 2 years - response time: 4 hours availability: 9 hours a day / Monday-Friday - severity critical ¦ E-mail consulting - 2 years - response time: 8 hours availability: 9 hours a day / Monday-Friday - severity medium ¦ E-mail consulting - 2 years - response time: 12 hours availability: 9 hours a day / Monday-Friday - severity low ¦ Web knowledge base access - 2 years ¦ New releases update - 2 years |