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STORMAGIC - StorMagic Gold Support
Technical support (extension) - for StorMagic SvSAN Standard - 2 TB capacity - e-mail consulting - 4 years - 9x5 - response time: 4 business hours
STORMAGIC
SM-MAINT-2TB-STD-GOLD4A
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | StorMagic Gold Support - technical support (extension) - for StorMagic SvSAN Standard - 4 years |
| Service & Support | Technical support (extension) |
| Service Included | E-mail consulting |
| Full Contract Period | 4 years |
| Response Time | 4 business hours |
| Service Availability | 9 hours a day / 5 days a week |
| Software Title | StorMagic SvSAN Standard |
| License Qty | 2 TB capacity |
| General | |
| Type | Technical support (extension) |
| Service Included | E-mail consulting |
| Full Contract Period | 4 years |
| Response Time | 4 business hours |
| Service Availability | 9 hours a day / 5 days a week |
| Software | |
| Software Title | StorMagic SvSAN Standard |
| Installation Type | Locally installed |
| License Qty | 2 TB capacity |
| Details | |
| Service & Support | E-mail consulting - 4 years - response time: 4 business hours availability: 9 hours a day / Monday-Friday - severity critical ¦ E-mail consulting - 4 years - response time: 8 business hours availability: 9 hours a day / Monday-Friday - severity medium ¦ E-mail consulting - 4 years - response time: 12 business hours availability: 9 hours a day / Monday-Friday - severity low ¦ Web support - 4 years availability: 9 hours a day / Monday-Friday ¦ Remote consulting - 4 years availability: 9 hours a day / Monday-Friday ¦ Web knowledge base access - 4 years ¦ New releases update - 4 years |