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Technical support - for StorageCraft ImageManager ShadowStream (v. 7.x) - 1 job - academic, volume, GOV - 5-9 licenses - ESD - emergency phone consulting - 1 year - 24x7 - response time: 1 h - English - United States
Main Specifications | |
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Product Description | StorageCraft Premium Support - technical support - for StorageCraft ImageManager ShadowStream - 1 year |
Service & Support | Technical support |
Service Included | Emergency phone consulting |
Full Contract Period | 1 year |
Response Time | 1 hour |
Service Availability | 24 hours a day / 7 days a week |
Localization | English United States |
Software Title | StorageCraft ImageManager ShadowStream |
Version | 7.x |
License Qty | 1 job |
License Pricing | Academic, volume, government / 5-9 licenses |
Licensing Details | ESD |
General | |
Type | Technical support |
Service Included | Emergency phone consulting |
Full Contract Period | 1 year |
Response Time | 1 hour |
Service Availability | 24 hours a day / 7 days a week |
Localization | English United States |
Software | |
Software Title | StorageCraft ImageManager ShadowStream |
Installation Type | Locally installed |
Version | 7.x |
License Qty | 1 job |
License Pricing | Academic, volume, government / 5-9 licenses |
Licensing Details | ESD |
Details | |
Service & Support | Emergency phone consulting - 1 year - response time: 1 hour availability: 24 hours a day / Monday-Sunday ¦ E-mail consulting - 1 year - response time: 24 hours availability: 24 hours a day / Monday-Sunday - severity high ¦ E-mail consulting - 1 year - response time: 48 hours availability: 24 hours a day / Monday-Sunday - severity medium ¦ E-mail consulting - 1 year - response time: 48 hours availability: 24 hours a day / Monday-Sunday - severity low ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year |