StorageCraft Technology - StorageCraft Software Maintenance

Technical support (renewal) - for StorageCraft ShadowControl ImageManager ShadowStream - 1 job - volume - 21-24 licenses - ESD - emergency phone consulting - 1 year - 12x5 - response time: 2 business hours - English - United States

StorageCraft Technology
CSST70USMS011YZZB
N/A
N/A
New

Price: $46.82

Total Available: 1

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description StorageCraft Software Maintenance - technical support (renewal) - for StorageCraft ShadowControl ImageManager ShadowStream - 1 year
Service & Support Technical support (renewal)
Service Included Emergency phone consulting
Full Contract Period 1 year
Response Time 2 business hours
Service Availability 12 hours a day / 5 days a week
Localization English United States
Software Title StorageCraft ShadowControl ImageManager ShadowStream
License Qty 1 job
License Pricing Volume / 21-24 licenses
License Validation Period 1 year
Licensing Details ESD
General
Type Technical support (renewal)
Service Included Emergency phone consulting
Full Contract Period 1 year
Response Time 2 business hours
Service Availability 12 hours a day / 5 days a week
Localization English United States
Software
Software Title StorageCraft ShadowControl ImageManager ShadowStream
Installation Type Locally installed
License Qty 1 job
License Pricing Volume / 21-24 licenses
Software License - Validation Period 1 year
Licensing Details ESD
Details
Service & Support Emergency phone consulting - 1 year - response time: 2 business hours availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday ¦ Phone consulting - 1 year - response time: 1 business day - severity high ¦ Phone consulting - 1 year - response time: 2 business days - severity medium ¦ Phone consulting - 1 year - response time: 2 business days - severity low ¦ Emergency e-mail consulting - 1 year - response time: 2 business hours availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday ¦ E-mail consulting - 1 year - response time: 1 business day - severity high ¦ E-mail consulting - 1 year - response time: 2 business days - severity medium ¦ E-mail consulting - 1 year - response time: 2 business days - severity low ¦ Web support - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year

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