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StorageCraft Technology - StorageCraft Premium Support
Technical support - for StorageCraft ShadowControl ImageManager ShadowStream - 1 job - volume - 50-99 licenses - ESD - emergency phone consulting - 1 year - 24x7 - response time: 1 h - English - United States
StorageCraft Technology
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Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | StorageCraft Premium Support - technical support - for StorageCraft ShadowControl ImageManager ShadowStream - 1 year |
| Service & Support | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Localization | English United States |
| Software Title | StorageCraft ShadowControl ImageManager ShadowStream |
| License Qty | 1 job |
| License Pricing | Volume / 50-99 licenses |
| License Validation Period | 1 year |
| Licensing Details | ESD |
| General | |
| Type | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Localization | English United States |
| Software | |
| Software Title | StorageCraft ShadowControl ImageManager ShadowStream |
| Installation Type | Locally installed |
| License Qty | 1 job |
| License Pricing | Volume / 50-99 licenses |
| Software License - Validation Period | 1 year |
| Licensing Details | ESD |
| Details | |
| Service & Support | Emergency phone consulting - 1 year - response time: 1 hour availability: 24 hours a day / Monday-Sunday ¦ Phone consulting - 1 year - response time: 1 business day availability: 24 hours a day / Monday-Sunday - severity high ¦ Phone consulting - 1 year - response time: 2 business days availability: 24 hours a day / Monday-Sunday - severity medium ¦ Phone consulting - 1 year - response time: 2 business days availability: 24 hours a day / Monday-Sunday - severity low ¦ Emergency e-mail consulting - 1 year - response time: 1 hour availability: 24 hours a day / Monday-Sunday ¦ E-mail consulting - 1 year - response time: 1 business day availability: 24 hours a day / Monday-Sunday - severity high ¦ E-mail consulting - 1 year - response time: 2 business days availability: 24 hours a day / Monday-Sunday - severity medium ¦ E-mail consulting - 1 year - response time: 2 business days availability: 24 hours a day / Monday-Sunday - severity low ¦ Web support - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year |