Palo Alto Networks - Palo Premium Support Program

Technical support - for Palo Alto Networks Panorama Central Management - 1000 devices - phone consulting - 1 year - 24x7 - response time: 1 h

Palo Alto Networks
PAN-SVC-PREM-PRA-1K
N/A
N/A
New

Price: $16,151.06

Total Available: 1

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description Palo Alto Networks Premium Support Program - technical support - for Palo Alto Networks Panorama Central Management - 1 year
Service & Support Technical support
Service Included Phone consulting
Full Contract Period 1 year
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Software Title Palo Alto Networks Panorama Central Management
License Qty 1000 devices
General
Type Technical support
Service Included Phone consulting
Full Contract Period 1 year
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Software
Software Title Palo Alto Networks Panorama Central Management
Installation Type Locally installed
License Qty 1000 devices
Details
Service & Support Phone consulting - 1 year - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 2 business hours (7:00 AM - 6:00 PM) / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 4 business hours (7:00 AM - 6:00 PM) / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year - response time: 8 business hours (7:00 AM - 6:00 PM) / Monday-Friday - severity level 4 ¦ Web knowledge base access - 1 year ¦ Web support - 1 year ¦ New releases update - 1 year

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